SHIPPING AND DELIVERY
At AksasPlus, we strive to provide you with a seamless shopping experience, which includes prompt and reliable shipping and delivery services. Below, you’ll find all the information you need to know about our shipping policies and delivery options.
SHIPPING ZONES
We currently offer shipping services within India. If your location is not covered in our standard shipping zones, please contact our customer support team support@aksasplus.com, and we’ll do our best to assist you.
SHIPPING METHODS AND DELIVERY TIME
We provide multiple shipping methods to cater to your needs: • Standard Shipping: Estimated delivery time is 3 to 4 business days. This option is perfect for cost-conscious shoppers who don’t require expedited delivery. • Express Shipping: Need your order faster? Opt for our express shipping option with an estimated delivery time of 1 business days. Additional charges apply for this service. • International Shipping: We are planning to start shipping apart from India. Please note that the delivery time is calculated from the date of shipment, not the date of order placement. Factors like product availability, order processing time, and shipping destination may influence the delivery schedule.
ORDER PROCESSING
Once you place an order, our team will process it as quickly as possible. Order processing typically takes 1 business days, and you’ll receive a confirmation email with your tracking information once your package is ready for shipment.
SHIPPING COSTS
Shipping costs are determined based on various factors, including the shipping method, package weight, and destination. You can view the applicable shipping charges during the checkout process before finalizing your order.
TRACKING YOUR ORDER
Stay informed about the status of your order with our order tracking feature. Once your package is on its way, you’ll receive a tracking number via email or SMS. You can use this number to track the shipment’s progress and estimated delivery date.
UNDELIVERABLE PACKAGES
In the event that a package is deemed undeliverable due to an incorrect address or any other reason, our customer support team will reach out to you to resolve the issue. Additional shipping charges may apply for reshipment if the package is returned to us.
ORDER CHANGES AND CANCELLATIONS
If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request if the order hasn’t been processed for shipment yet.
DELIVERY ISSUES
In rare cases where there are delays or issues with the delivery, please get in touch with our customer support team, and we’ll work diligently to resolve the matter promptly. Should you have any further questions or require additional assistance, please don’t hesitate to contact our customer support team through orders@aksasplus.com