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A. Absolutely! Our phone cases are designed with top-notch materials that offer excellent protection against scratches, drops, and impacts. We prioritize the safety and security of your device without compromising style.
Yes, you can! At Aksas Plus, we offer a customization option where you can design your own phone or laptop skin with your preferred images, text, or graphics. Create a unique look that reflects your personality!
Our mobile charging cables are made of premium-quality materials, such as nylon braided cables and reinforced connectors, ensuring durability and longevity. They are designed to withstand daily wear and tear.
Shipping times vary depending on your location. We strive to process orders as quickly as possible, typically within 1-2 business days. Standard shipping within the country usually takes 3-7 business days, while international shipping may take longer.
Generally, you’ll need to clean your device, align the skin properly, and carefully apply it. Some skins are adhesive, while others may be static-cling or require heat for application. Refer to the specific instructions provided with the product for the best application process.
Typically, you can find this information in your account dashboard or through a link provided in the order confirmation email.
Security is a top concern for online shoppers. Addressing questions about the website’s security measures, data encryption, and privacy policies helps build trust. Clearly communicate how customer information is handled and protected to alleviate concerns about online transactions.
We understand that plans can change. If you need to modify or cancel your order, please contact our customer support as soon as possible. Keep in mind that once an order has been processed and shipped, modifications may not be possible, so it’s crucial to reach out promptly.
You are more than welcome to return your item unless the product description states it is non returnable (this applies to face masks, thongs, socks and some lingerie – please refer to “Product Details” for more information).
Please do your best to try on, handle and repackage the items with care. Items must be returned in their original condition – unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags.
Once you have completed your order, you’ll receive a confirmation email with your order details. Our team will then be working extremely quickly to get this order picked and packed and sent out to you.
Once this has been dispatched, you’ll receive an email notifying you of this (within 24 hours) with a ‘VIEW AND TRACK YOUR ORDER’ button included.
If you click this link, you’ll be taken to a page where you’ll find your tracking number and courier. You can then use this tracking number on the courier’s website for accurate updates!
Your tracking will continue to update as your parcel makes its way to you.
If you are unable to locate this email, you can enter your order number at the bottom of our website.
Simply click on ‘Track My Order’ under the ‘Information’ section at the bottom of our website to view your latest delivery updates. You’ll just need your order number.
You can find a list of delivery timescales and prices per country here.
Additionally, once you reach checkout and enter your delivery address, the page will refresh and available shipping options will appear.
Once you click your preferred option, you’ll also see an estimated delivery date at the bottom of the page. Please note this date is an estimate and we can only guarantee Next Day Delivery.
Need help? Please get in touch by simply clicking the icon which can be located at the bottom left corner of the page. Make sure to have your details at the ready!
Polly the bot will be more than happy to assist you with your order.
If you reside in the UK and your order is over £40.00 you will qualify for free shipping!
We also offer a Premium Delivery Subscription which costs £9.99 per year for Unlimited Next Day Delivery for UK customers
Received the above error message? This will be because the information doesn’t match up to your order.
Here are some top tips to requesting your return:
If you haven’t received a confirmation email, there may be a spelling mistake or you used a different one instead!
You are more than welcome to return your item unless the product description states it is non returnable (this applies to face masks, thongs, socks and some lingerie – please refer to “Product Details” for more information).
Please do your best to try on, handle and repackage the items with care. Items must be returned in their original condition – unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags.
If you reside in the UK and your order is over £40.00 you will qualify for free shipping!
We also offer a Premium Delivery Subscription which costs £9.99 per year for Unlimited Next Day Delivery for UK customers
Received the above error message? This will be because the information doesn’t match up to your order.
Here are some top tips to requesting your return:
If you haven’t received a confirmation email, there may be a spelling mistake or you used a different one instead!
You are more than welcome to return your item unless the product description states it is non returnable (this applies to face masks, thongs, socks and some lingerie – please refer to “Product Details” for more information).
Please do your best to try on, handle and repackage the items with care. Items must be returned in their original condition – unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags.
You are more than welcome to return your item unless the product description states it is non returnable (this applies to face masks, thongs, socks and some lingerie – please refer to “Product Details” for more information).
Please do your best to try on, handle and repackage the items with care. Items must be returned in their original condition – unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags.
Once you have completed your order, you’ll receive a confirmation email with your order details. Our team will then be working extremely quickly to get this order picked and packed and sent out to you.
Once this has been dispatched, you’ll receive an email notifying you of this (within 24 hours) with a ‘VIEW AND TRACK YOUR ORDER’ button included.
If you click this link, you’ll be taken to a page where you’ll find your tracking number and courier. You can then use this tracking number on the courier’s website for accurate updates!
Your tracking will continue to update as your parcel makes its way to you.
If you are unable to locate this email, you can enter your order number at the bottom of our website.
Simply click on ‘Track My Order’ under the ‘Information’ section at the bottom of our website to view your latest delivery updates. You’ll just need your order number.
You can find a list of delivery timescales and prices per country here.
Additionally, once you reach checkout and enter your delivery address, the page will refresh and available shipping options will appear.
Once you click your preferred option, you’ll also see an estimated delivery date at the bottom of the page. Please note this date is an estimate and we can only guarantee Next Day Delivery.
Need help? Please get in touch by simply clicking the icon which can be located at the bottom left corner of the page. Make sure to have your details at the ready!
Polly the bot will be more than happy to assist you with your order.
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